"We are now in the age of process. Over the last several years, the concept of business process has entered the business mainstream. Leading companies in virtually every industry have discovered that by harnessing, managing, and redesigning their processes, they can achieve spectacular improvements in business performance". Dr. Michael Hammer"

Global best practices indicate three broad steps in moving toward Process Excellence:

1. Eliminate non-value added processes
2. Re-engineer end-to-end process to enhance productivity
3. Move processes to optimum location. This could be:
   a. Shared Services Center OR
   b. Outsource Partner…

    AND

a. In country or
b. Off-shore

SigMax-e has been established to meet the most important concerns of businesses looking to cut costs, improve service levels, and yet manage operational risks.
SigMax-e works with its clients to develop the best solutions for their processes.

Facilitation Improving customer satisfaction Performance enhancement Quality improvement Cost-cutting Vision / Mission Building New process design Development and implementation of plans for Shared Services and Outsourcing   …more

Process Outsourcing End-to-end book keeping Invoice Processing Transaction Processing Contact management --------------------------- Onshore Off shore   …more

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