We are now in the age of Process. Over the last several years, the concept of Business Process has entered the business mainstream. Leading companies in virtually every industry have discovered that by harnessing, managing, and redesigning their processes, they can achieve spectacular improvements in business performance.

Dr. Michael Hammer
co-author of best selling book, "Re-engineering the Corporation" (1993)

Sigmax e-Services SDN BHD.
Process Management, Outsourcing, Consulting

Conceived with the single purpose of improving organizational performance at the most basic level.

Sigmax-e is born out of the primary concern of every manager, from the shop floor to the corner suite:

How do I enhance my team's performance and effectiveness to add value for all my stake holders: Customers, Shareholders, Employees, and Community?

After several iterations over the years, we have discovered two broad platforms:

Performance Facilitation

Our facilitation services focus on understanding your context and issues with a view to identifying the acupoints and arriving at a diagnosis. This enables us to recommend the right intervention.

The recommendation may take the form of Training, a Consulting engagement or "sourcing out" the process concerned, to be managed on your behalf.

  • Process Outsourcing
  • Project Governance & Management
  • Shared Services, Outsourcing
  • Business Process Re-engineering
  • Sig Sigma, KPIs & Feedback
  • Change Management

Process Outsourcing

Sigmax-e's process outsourcing services focus on a few carefully selected areas, where we add unique value.

It starts with managing the processes we take to global standards (service level, KPIs). But we quickly go beyond that: we ensure that you do not lose touch with your customer's behavioral signals!

  • Centers of Excellence
  • Digital Media Processing
  • Data Analysis
  • Supplier Quality Assurance

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